Frequently asked questions

1. Do you sell to the public?

Yes! While our business caters to the professionals who perform cleaning and restoration services, we do sell direct to the public. In most cases, we would refer homeowners to cleaning or restoration professionals in their area. However, we do have homeowners who use things like spotters in between professional cleanings.

2. Do you repair equipment?

Yes! We do repair equipment. We can repair just about anything that has life left in it! Some repairs will depend on the availability of parts for that piece of equipment. We are authorized warranty repair centers for the following brands:
Sapphire Scientific
X Power
Turbo Force
Stone Pro

We are happy to take a look at your equipment and let you know if we think we can repair it. We charge $95 / hour for labor and that includes diagnostics.

3. Do you buy used equipment?

The answer is almost always no. We do sometimes buy repossessed equipment from the finance companies we work with but not much beyond that.

4. Can you help me sell my used equipment?

Yes! We're happy to help you sell your used equipment. We offer consignment sales and we charge 10% commission. We can help you determine the value of your equipment, list it on our website and social media accounts.

5. Do you perform cleaning services?

No, we do not. We do know most of the cleaning and restoration companies in the area though and we're always happy to refer homeowners to our awesome customers, so don't hesitate to ask!

6. Do you provide training for the equipment you sell?

Yes! This is a BIG reason to buy from PCCS vs our competitors. When you buy equipment from PCCS, we take the time to make sure you understand how to use, maintain and troubleshoot it. You'll receive hands-on, one on one training for all the equipment you buy at PCCS

7. Do you ship internationally?

No, we do not. We ship only within the United States.

8. Do you sell carpet shampoo that I can use in my at-home steam cleaner?

No. The products we sell are designed for professionals using commercial equipment. They are extremely concentrated and most require some level of training to use, making them unsuitable for at-home type machines. We always recommend using what the manufacturer of your equipment recommends as this will provide you with optimal conditions and results.

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