Bio:Dick is a Professor at Webster University where he provides graduate and undergraduate level lectures on Marketing, International Business Management and Business Metrics. As the co-owner and General Manager of Mayhem & Mishaps Inc., Dick operated one of the largest restoration companies in South Carolina. Demand for his experience and expertise led Dick to become a full-time instructor, consultant and witness in the field of business and restoration. Dick has a B.S. degree in Mechanical Engineering from Clarkson College of Technology, an MBA from the University of Dayton and is currently working on his Doctorate. He is an IICRC Certified Master Cleaner, Master Restorer and an active member of the Mid-South Professional Cleaning Assoc. Dick has published articles in major industry magazines and presented papers on the subjects of clean up and decontamination of sewer back flows and crime/trauma scenes. He has been consulted by state governments on legislation related to the cleaning and restoration industry. He is also an IICRC approved instructor for the 3-day Water Damage Restoration School.